Privacy policy

Our commitment to privacy: Protecting personal information is important to Critical Distance, and we are committed to protecting the privacy of all stakeholders and participants.

Information we may collect: Personal information is any factual or substantive information about an identifiable individual. Professional information is any such information that is publicly available, including in an online forum. Names, addresses, and phone numbers are considered professional information. If a person uses home contact info as business contact info, it is considered professional information and is not subject to protection as personal information.

Purposes for collecting: We collect info that is publicly or voluntarily provided to us for the purposes of supporting/supplementing visitor access/experiences, stewarding/communicating with supporters/donors, and managing/supporting our volunteers/team/partners. When info is collected for a specific purpose such as scheduling visits, event registrations, newsletter subscriptions, fundraising campaigns, surveys, or program documentation, it will be used only for the related purpose.

No sharing of collected information: All information is strictly confidential. We do not sell, trade or share our mailing lists. If you wish at any time to be removed, you may unsubscribe via the link in our emails or contact us at info (at) criticaldistance.ca. In some instances, we may provide third party providers with contact info on a restricted basis (i.e., prohibited from storing, analyzing or using that information for other purposes) so they can perform services such as administering surveys where respondents may wish to remain anonymous.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-In for text communications

During business hours, Critical Distance may be reached via text for inquiries related to gallery hours, confirming appointments, and wayfinding within our neighbourhood and building. For these purposes only, a text may be sent to +1-647-930-6930. As we are a small organization, responses may not be immediate by we will do our best to reply as soon as possible. Contacting us via text implies consent to receive text message responses in relation to your initial communication. You may opt out of receiving text SMS at any time by replying STOP or by sending an email to info (at) criticaldistance (dot) ca.

At this time, we do not have capacity to field phone calls to this number, and voice mails may not be received in a timely manner. Please contact as at the above email address with any inquiries.